Orders
Below are some of are common questions about orders
How do I make a purchase?
Browse our collection, select your preferred fragrance, and click “Add to Cart.” When you're ready, click the cart icon and proceed to checkout. Enter your shipping details and complete your payment through Shopify’s secure checkout system.
How do I know if my order is confirmed?
Once your order is successfully placed, you will receive an automatic confirmation email from us with your order details. If you don’t receive it, please check your spam folder or contact our support team.
Can I change my shipping address after my order is placed?
If your order has not yet been processed or shipped, we may be able to update your shipping address. Please contact us immediately with your order number so we can assist you.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Currently, we only ship within the United States. We hope to expand our shipping services internationally in the future.
When will my order be shipped?
Orders are typically processed within 1–2 business days after confirmation. Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
Please note that processing times may vary during holidays or promotional periods.
What is your return policy?
Returns are accepted within 7–30 days for unused and unopened items in original packaging. Opened fragrances cannot be returned for hygiene reasons.
How long will it take until I receive my order?
Delivery time depends on your location. Orders are usually delivered within 7-10 business days after shipment.
You will receive a tracking number once your order has been dispatched, so you can monitor the delivery status.
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